Returns & Refunds

Return Policy

• What is your returns policy?
• Can I exchange my product?
• Can I return a Gift?
• Can I return my in-store purchase?

Return Process

• How do I return my order?
• Will you contact me when you’ve received my return?

Refunds

• Why have I received an email saying the item I've ordered is refunded?
• What happens to my refund if my card is no longer in use?
• How long does it take to get my refund?

Damaged or Incorrect Items

• I have a missing, incorrect, damaged, or faulty item
• An item is missing from my order. What should I do?
• My order has arrived and the packaging is damaged